1. Introduction
MyHormoneAI ("we," "our," or "us") operates the website myhormoneai.com. This Privacy Policy explains how we collect, use, and protect information when you use our AI-powered hormone analysis platform ("Service").
By using the Service, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
2.1 Information You Provide
When you use MyHormoneAI, you may voluntarily enter health-related data including hormone panel results, lab values, and descriptions of symptoms. This information is used solely to generate AI-based recommendations during your session.
2.2 Automatically Collected Information
We may collect standard technical data such as your IP address, browser type, device information, and pages visited. This data is collected through server logs and is used for security and performance monitoring.
2.3 Cookies
Our website uses Cloudflare for CDN and security services, which may set strictly necessary cookies. We do not use advertising or tracking cookies.
3. How We Use Your Information
We use the information you provide to:
- Generate personalized AI recommendations based on your lab data
- Find similar cases from our database of clinical records
- Improve the accuracy and quality of our service
- Monitor and maintain server security and performance
4. Data Retention
We do not store your lab data or recommendations permanently. Health information you enter is processed in real-time to generate recommendations and is not saved to any database tied to your identity. Server logs containing technical data may be retained for up to 30 days for security purposes.
5. Data Sharing
We do not sell, trade, or rent your personal information to third parties. Your lab data may be processed by the following services strictly for generating recommendations:
- Google Gemini API — for AI-powered analysis and recommendation generation
- Cloudflare — for CDN, DDoS protection, and SSL termination
These providers process data in accordance with their own privacy policies and applicable data protection regulations.
6. Data Security
We implement appropriate technical measures to protect your data, including HTTPS encryption for all communications, secure server infrastructure hosted in Germany (EU), and access controls on our database systems.
7. Your Rights
Since we do not maintain persistent user accounts or store personal health data long-term, most traditional data subject rights (access, deletion, portability) are satisfied by design. If you have questions about your data, please contact us.
8. Children's Privacy
Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of the Service after changes constitutes acceptance of the revised policy.
10. Contact Us
If you have questions about this Privacy Policy, please reach out via our Support page.